Quanton's World of Business Process Automation

Top 5 Business Process Automation Trends For NZ in 2020

18-Feb-2020 10:45:00 / by Russell Berg posted in Digital Transformation, Robotic Process Automation, Unattended Automation, Attended Automation, Blue Prism, UiPath, Intelligent Automation, Quanton

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Digital process automation is real; With a rapidly evolving market and technological changes local businesses have to adopt future-ready operating models to remain relevant and sustainable. And business process automation is one important tool which offers that. Kiwi businesses need to consider how they’re going to embrace it to remain competitive.

 

Here’s our view on the top 5 digital process automation trends that will shape 2020 – and ways which Kiwi businesses can capitalise on them.

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Automation and Conversational AI - The Future of Customer Service

05-Feb-2020 10:15:00 / by Russell Berg posted in AI, Intelligent Automation, NLG, Natural Language Processing, Customer Service Automation, Chatbot

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Conversational AI is a growth area, offering new ears and a mouth for virtual assistants. Add in new arms and legs with automation and Kiwi businesses could reap big returns.

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If you’re going to climb Everest, you’re not going to do it without a Sherpa.

05-Dec-2019 13:33:05 / by Garry Green posted in Artificial Intelligence, Intelligent Automation, Future of Work, Cognitive Automation, Machine Learning, NLG

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5 Steps To Transform Businesses Through Automation

26-Nov-2019 10:00:00 / by Adam Taylor posted in rpa, Robotic Process Automation, Intelligent Automation, Automation Strategy

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Is there something your business needs to be doing today which you can’t do because it requires significant investment in headcount?

 

It could be something from a customer experience point of view, an organisational standpoint or even a compliance aspect that you need to be doing but it’s out of reach because you can’t bring on the headcount or sustain the large investment.

 

Now, tell me, what’s the cost to your business of not doing that activity? What’s the impact of you not doing something that needs to be done in the business?

 

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The Digital Revolution: It's Not About Technology

18-Nov-2019 10:28:15 / by Russell Berg posted in Digital Transformation

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Last Friday I attended the pwc HeraldTalks November event – The Tech Revolution. As a takeaways I grabbed three novel ideas and questions that can help businesses take a different view on how to apply technology to their operating models or how to start thinking about digital transformation from a new perspective.

 

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San Francisco AI Summit: Key Learning and Takeaways

31-Oct-2019 08:50:52 / by Russell Berg posted in Digital Transformation, AI, Artificial Intelligence, Intelligent Automation, Future of Work, Cognitive Automation, Machine Learning

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Automation is undoubtedly on the agenda of most executives in New Zealand. Enabled by a wider ecosystem of smart technologies, Intelligent Process Automation is the destination making AI one of the hottest words of 2019.

In September I travelled to America to attend the San Francisco Ai Summit – self-proclaimed the world’s largest AI event for business. At the event I joined several thousand attendees to hear from over 200 speakers and engage with over 200 exhibitors.

The aim was to bring back key learning to be translated into practical insights to share and help move New Zealand businesses forward in the adoption and application of smart technologies – something key to Quanton’s drive.

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When an automation programme fails, this is usually why...

15-Oct-2019 07:30:00 / by Adam Taylor posted in Digital Transformation, Business Processes, Intelligent Automation, Cognitive Automation, NLG

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When you look at RPA or content intelligence, there are so many organisations doing it wrong, making huge mistakes and giving Robotic Process Automation and content intelligence a bad name. Why? In so many cases it comes down to one simple thing: They’ve forgotten the people part of the equation.

 

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8 Technology Enablers for Digital Transformation

17-Apr-2019 11:57:12 / by Russell Berg posted in Digital Transformation, Robotic Process Automation, Cognitive Automation, Machine Learning, Natural Language Process, NLG, ABBYY

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Eight technology enablers exist, which when holistically present in a technology mix will provide business leaders with the opportunity to drive short-term business benefit while creating a platform for sustainable digital transformation.

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4 Leading Global Technologies. 1 New Zealand Partner.

03-Apr-2019 10:03:55 / by Russell Berg posted in Digital Transformation, AI, Artificial Intelligence, Intelligent Automation, Machine Learning, Natural Language Process, NLG, ABBYY

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Quanton is excited to officially announce our partnership with ABBYY to provide New Zealand businesses Content Intelligence in Process Automation.

 

The new partnership will help New Zealand businesses gain the benefits of Optical Character Recognition, Machine Learning (ML) and Natural Language Processing (NLP), which when combined with Robotic Process Automation, will extend the potential breadth and depth of automation and digitally transform operating models. 

 

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10 Lessons that will help you drive digital transformation

21-Mar-2019 10:15:00 / by Russell Berg posted in Digital Transformation

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Last week I attended DX2019 as a sponsor and speaker. My own talk focused on how businesses can couple short-term benefit with long-term transformation and how Robotic Process Automation can be scaled with Natural Language Processing and Machine Learning, a topic which is captured in a white paper by ABBYY, New Technologies Give Rise to Content Intelligence. The paper focuses on how content intelligence will power the future of Robotic Process Automation. 

Throughout the day I made a point to drop in on talks from several other amazing people including Roxanne Salton (Mercury Energy), Tom Cochran (Former Digital Leader – Obama Administration) and Luke Longney (Vodafone NZ).

Reflecting on their talks, I wanted to share the lessons I gleaned from these speakers, that they have learned from their own digital transformation journeys. 

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