Quanton's World of Business Process Automation

Automation and Conversational AI - The Future of Customer Service

05-Feb-2020 10:15:00 / by Russell Berg posted in AI, Intelligent Automation, NLG, Natural Language Processing, Customer Service Automation, Chatbot

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Conversational AI is a growth area, offering new ears and a mouth for virtual assistants. Add in new arms and legs with automation and Kiwi businesses could reap big returns.

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