Quanton's World of Business Process Automation

Robots to the fore – Key insights for New Zealand Business into RPA in 2019

From making artificial intelligence a business reality to closer ties to human colleagues, robotic process automation is gearing up for a strong 2019

Humans will be robots will be forging stronger ties this year as Robotic Process Automation (RPA) move further into the Kiwi business landscape. As the year firmly gets underway, Garry Green, Managing Director for Quanton shares what he believes will be the four biggest trends for Process Automation this year. 

On September 27^th, 2018 Quanton hosted our inaugural DX Seminar. One of the exciting speakers was Asa Cox who discussed the very exciting topic of Robotic Process Automation (RPA) and Artificial Intelligence.

Following the recent opinion piece on RPA as a foundation for AI by Garry Green we wanted to continue to address the conversation around RPA and AI with three ways AI and RPA will extend the reach of automation in our organisation.

Artificial Intelligence (AI) and Machine Learning (ML) have become two of the most hyped technologies of the year and for many, there’s confusion around how they differ from Robotic Process Automation (RPA).

There’s certainly plenty of overlap - RPA can include ML or AI. But there are also distinctly unique with significant differences and despite the hype around AI, much bigger strides are being made with automation technologies such as RPA. More importantly RPA will be a critical platform to help organisations prepare for the benefits of AI and ML. We hit this topic in an exclusive podcast below and we're looking forward to hearing Professor Willcocks get into the details at our exclusive event on November 29th.  

Organisations are rapidly moving towards Robotic Process Automation (RPA) and looking at the horizon for the future opportunities of AI and other advanced technologies as a means to enable digital transformation.

This idea was supported entirely by Phil Fersht, CEO and Chief Analyst at HfS Research when he said “RPA has breathed new life into business operations by speeding up processes, increasing access to crucial data and digitising workflows. However, as this capability become the norm, further value must be realised by integrating software robots into emerging AI platforms.”