Organisations are rapidly moving towards Robotic Process Automation (RPA) and looking at the horizon for the future opportunities of AI and other advanced technologies as a means to enable digital transformation.
This idea was supported entirely by Phil Fersht, CEO and Chief Analyst at HfS Research when he said “RPA has breathed new life into business operations by speeding up processes, increasing access to crucial data and digitising workflows. However, as this capability become the norm, further value must be realised by integrating software robots into emerging AI platforms.”