Quanton's World of Business Process Automation

Out of 60 Countries, The Digital Planet 2017 report recognises New Zealand as a notable stand-out for Digital Evolution.

The Digital Evolution Index (DEI) is an evaluation of 60 countries, combining more than 100 different indicators to determine the level of digital capability and momentum (the speed at which technology is adopted and applied).

Digital Planet 2017, states “the competitiveness of a countries digital economy is a function of two factors: its current state of digitalisation, and its pace of digitalisation over time. The pace of digitalization, which is referred to as momentum, is a lead indicator of a country’s future digital potential and prospects.” The report focusses of the competitiveness of countries in a global context, but we can also use the current state of digitalisation and momentum as determinants of an enterprises success within an economy. The level of digital transformation currently achieved and the rate of continual digital innovation will be determinants of the future competitiveness and success for New Zealand enterprises. 

Ai, Cognitive Computing, Robotic Process Automation (RPA) and other technologies are fundamentally transforming operating models, and New Zealand enterprises are well positioned to reap the benefits of digital transformation. The upsides are significant from releasing value not previously obtainable to creating new demand, benefiting all participants of our economy from shareholders, to stakeholders, staff and customers.

“In the 1960’s we had a space race. Today it is a robot race.”

– Danish Technological Institute

To understand more about how RPA can enable digital transformation or deliver upside benefits of digital technology download the Comprehensive Guide to RPA here or keep reading for our view on the three reasons New Zealand enterprises are ready to reap the benefits of digital transformation:

1. New Zealand has High Levels of Digital Adoption and Momentum

Out of 60 countries, New Zealand was ranked 14^th for digital evolution and 20th for digital momentum.

Source: Digital Planet 2017.

According to Digital Planet 2017, New Zealand features in the standout quadrant of the DEI. Countries in this quadrant are highly digitally advanced and exhibit high momentum. New Zealand enterprises are leaders in driving innovation creating opportunity to build on existing advantages in efficient and effective ways. 

Out of 60 countries, New Zealand was ranked 14th for digital evolution behind western counterparts including the UK, USA and Australia. Concerning momentum New Zealand ranked 20^th. What is significant is that all the nations which appear above New Zealand in the ranking for current evolution all fall behind New Zealand for momentum. 

While we may be ranked 14^th for digital evolution, the momentum is evident, and we believe this is an indicator that New Zealand organisations are ready to embrace transformation. 

2. New Zealand has a ‘Trust Surplus’ for Digital Technology

New Zealand users have will have less resistance to transformative technologies relative to many global counterparts.

Source: Digital Planet 2017. 

According to Digital Planet 2017, New Zealand has a trust surplus suggesting a strong willingness of internal users and customers to extend trust towards transformative technologies such as Robotic Process Automation.

This trust is a combination of two factors, the ecosystem created through government policy and credible suppliers and the experiences that users have within those ecosystems. New Zealand operates in a stable political environment with policies that are conducive to the advancement of technology and encourage strong levels of accountability from the suppliers who provide that technology. Because of the maturity of our ecosystem, internal users and customers are also accustomed to both using and engaging with technology reducing resistance to adoption.

New Zealand enterprises are operating in an environment that will enable the adoption of transformative technologies with relatively lower levels of resistance with faster adoption than some of our western counterparts including Australia and USA who both have trust deficits.

3. New Zealand has a Mature Digital Ecosystem Reducing the Risk of Adoption

New Zealand is ranked 17th Globally for network readiness, 10th for Infrastructure and 7th for skills. 

The unique advantage that New Zealand enterprises have is that we are operating in an ecosystem with a highly evolved digital foundation that can support scale with a higher level of digital maturity that can offer lower levels of risk.

The 2017 Information and Communications Technology Report published by the Ministry of Business, Innovation and Employment states that the ICT sector in New Zealand is made up of 11,067 firms employing over 29,000 people. The report also refers to initiatives driving our thriving digital sector including Techweek, The Investor Guide to the New Zealand Technology Sector, Digital Skills Forum and accelerating the adoption of Internet of Things IoT and transformative technologies such as RPA and Ai.

Perhaps more impressively the Global Information Technology Report 2016 (published by the World Economic Forum) ranks New Zealand 17th in the world for network readiness, 10th for infrastructure and 7th for skills. 

Equally, Bloomberg’s recent Hello World documentary shows our evolution from a so-called ‘number eight wire’ culture to a maturing industry at the forefront of innovation.   

Relative to global counterparts, New Zealand enterprises are operating in an advanced ecosystem with necessarily higher levels of innovation, strong talent pools, credible and established partners and relatively less risk.

Wrapping up, as a country New Zealand is presently a highly evolved environment regarding digital and technological adoption, and we are maintaining a high rate of momentum for ongoing adoption and technology-enabled innovation. We have an ‘oversupply’ of trust towards digital technology suggesting we will have relatively less resistance towards the adoption of modern technologies relative to other countries and we have a mature ecosystem with a technology supportive government, strong talent pool and credible supplier all reducing the risk of adoption for enterprises.