Last week I attended DX2019 as a sponsor and speaker. My own talk focused on how businesses can couple short-term benefit with long-term transformation and how Robotic Process Automation can be scaled with Natural Language Processing and Machine Learning, a topic which is captured in a white paper by ABBYY, New Technologies Give Rise to Content Intelligence. The paper focuses on how content intelligence will power the future of Robotic Process Automation.
Throughout the day I made a point to drop in on talks from several other amazing people including Roxanne Salton (Mercury Energy), Tom Cochran (Former Digital Leader – Obama Administration) and Luke Longney (Vodafone NZ).
Reflecting on their talks, I wanted to share the lessons I gleaned from these speakers, that they have learned from their own digital transformation journeys.